Recalls, returns and repairs
Almost all industries are affected by recalls, returns and additional repairs, often in a complex international environment. All this is at the expense of returns.
Especially recalls not only endanger sales, but can also damage brand and customer relationships. Logistics companies must support their customers with know-how and a system that fits perfectly. Especially when it comes to complex ad-hoc recall projects across national borders, the management of recall and return projects must be straightforward. Here, the speed of reaction is just as important as the uncomplicated handling vis-à-vis the customer.
The basis for such processing is a tailor-made software that knows no national borders.
You want to know more about the whole practical implementation of our solution experience? Click here for the case study.